hl-logosheelift.uk.com – distributor of the Heelift range of products
01986 798120

Privacy Policy

V-M Orthotics Ltd:  Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1. What information do we collect?

We may collect, store and use the following kinds of personal data:

  • (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
  • (b) information that you provide to us for the purpose of registering with us
  • (c) information that you provide to us for the purpose of subscribing to our website services, email notifications etc.
  • (d) any other information that you choose to send to us.
  • 2. Google Analytics

    We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

    You can find out more about Google's position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

    3. Cookies

    Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the best service and make it easier when you shop with us. You can, if you prefer, set up your internet browser to not accept cookies. You should still be able to use our site without having cookies enabled.

    4. Using your personal data

    Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

    We may use your personal information to:

  • (a) administer the website;
  • (b) enable your use of the services available on the website;
  • (c) send you general (non-marketing) commercial communications;
  • (d) send you email notifications which you have specifically requested;
  • (e) send to you our marketing communications relating to our business or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications) ;
  • (f) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • (g) deal with enquiries and complaints made by or about you relating to the website;
  • (h) Other Uses.
  • Where you submit personal information, we will publish and otherwise use that information in accordance with the license you grant to us.

    We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

    5. Can I Be Removed From Your Mailing List?

    V-M Orthotics Ltd will send you special offers and promotions by post and email. If you do not want to receive offers and promotions by email, you can unsubscribe by getting in touch with us by phone or email. Please remember it can take up to 5 days to fully remove you from our email mailing list so you may receive one or two more. If you do not want to receive offers and promotions from us, please let us know by emailing us at info@vmorthotics.co.uk or by calling us on 01986 798 120 (Monday - Friday 9.00am to 5.00pm).

    6. Disclosures

    We may disclose information about you to any of our employees, officers, or suppliers insofar as reasonably necessary for the purposes as set out in this privacy policy.

    In addition, we may disclose information about you:

  • (a) to the extent that we are required to do so by law;
  • (b) in order to establish, exercise or defend our legal rights.
  • Except as provided in this privacy policy, we will not provide your information to third parties.

    7. Security of your personal data

    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

    We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

    8. Policy amendments

    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

    9. Third party websites

    The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

    10. Updating information

    Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing us: info@vmorthotics.co.uk or calling us on 01986 798 120

    11. Contact

    If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to
    or by post to
       V-M Orthotics Ltd, Hubbard's Barn, Hubbard's Hill, Peasenhall, Saxmundham, Suffolk IP17 2LA

    12. Data controller

    The data controller responsible for our website is V-M Orthotics Ltd. This privacy policy is courtesy of Employment Law Contracts and Website Law.

    We respect your privacy and are committed to protecting it.

    updated 19th October 2015

    For our Terms and Conditions of Sale, click here